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Annual Reports & Key Performance Indicators

Annual Reports and KPI's

Every year we share our Annual Report with our community so that they may stay abreast with the developments at Willowbank. See below for Annual Reports from 2016 onwards. Click image to download. Key Performance Indicator data is available underneath the Annnual Report updates. 

Key Performance Indicators 

The Ministry of Colleges and Universities instituted a system of performance measures for its colleges in 1999. The measures are called Key Performance Indicators, or KPIs.

Key Performance Indicators 

Rating & Survey Scheme, 2022 - 2023, Willowbank compared to Province

Graduate Satisfaction Rate ---- 87.5% at Willowbank COMPARED WITH 76.8% Province 
 
Graduate Employment Rate ---- 100% at Willowbank COMPARED WITH 85.8% Province
 
Employer KPI Satisfaction Rate ---- 100% at Willowbank COMPARED WITH 91.8% Province
 
Graduation Rate ---- 87.5% at Willowbank COMPARED WITH 65% Province

Why do the results matter?
The results of all KPI surveys provide Colleges with information about areas of strength or concern within Willowbank. We can use the findings to help improve the Heritage Conservation Diploma Program.

The Ministry of Colleges and Universities (MCU) and its publicly funded colleges have defined four Key Performance Indicators (KPIs) to measure, in a consistent manner across the college system, college performance against ministry stated goals and objectives. The four KPIs are:
  1. Graduate Satisfaction
  2. Graduate Employment
  3. Employer Satisfaction
  4. Graduation Rate
     
Three of the four indicators are determined through the two annual Key Performance Indicator (KPI) surveys administered at all 24 Ontario colleges each year by an independent research firm for the Ontario Ministry of Colleges and Universities (MCU). The current and historical KPI results can be found on Ontario.ca.
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Stay connected with the School of Restoration Arts and sign up to our e-newsletter, the Willowbank Wire

I first ran a course at Willowbank in 2008, and I always find the time I spend working with the Willowbank students is enjoyable.  The small group settings encourage collective learning, and what I like best is when they discuss some issue among themselves – in such cases my role becomes more as a facilitator.  With the wonderful array of backgrounds to be found in each cohort, information transfer between students
plays an important role in the areas in which I am involved.  The students with applied experience learn from those with more academic backgrounds, and the reverse is also true – and I often learn from them too.  With the direction and help from people from many fields related to heritage, the Willowbank graduates will, through their various careers, continue to make meaningful contributions to the understanding and implementation of ongoing concepts of heritage.

Ian Ellingham, MBA, PhD, PLE, FRAIC

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